1. Introduction
My Benefits America, operated by P50 Digital LLC ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Site").
2. Information We Collect
Information You Provide: When you use our eligibility screening tool or interact with our Site, you may provide personal information including your name, email address, phone number, state of residence, year of birth, household income range, employment status, marital status, and other details submitted through forms or by contacting us.
Information Collected Automatically: When you visit our Site, we automatically collect certain information including your IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, click patterns, and other usage data through cookies, web beacons, pixels, and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide eligibility screening results and connect you with relevant programs and services
- Connect you with third-party products, services, and benefit programs
- Send you communications including offers, promotions, and marketing messages via phone, text, and email
- Analyze usage patterns to improve the Site and our services
- Comply with legal obligations and enforce our terms
- Detect and prevent fraud or abuse
4. How We Share Your Information
We may share your information with the following categories of third parties:
| Category | Purpose |
|---|---|
| Marketing Partners | Companies whose products and services are featured on our Site, so they may contact you regarding programs and offers you've expressed interest in |
| Service Providers | Companies that help us operate the Site, process data, send communications, and analyze performance |
| Advertising Networks | Partners that help us deliver relevant advertisements and measure ad performance |
| Analytics Providers | Services that help us understand how visitors use the Site |
| Legal/Compliance | When required by law, regulation, legal process, or governmental request |
We do not sell your Social Security number, financial account numbers, or health information.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to collect usage data, remember preferences, and serve relevant content. Third-party partners including advertising networks and analytics providers may also place cookies on your device. You can control cookies through your browser settings, though disabling cookies may affect Site functionality.
6. Communication Preferences
If you have provided your contact information, you may receive communications from us and our partners. To opt out:
- Text messages: Reply STOP to any message
- Emails: Click the unsubscribe link in any email
- Phone calls: Request to be placed on our do-not-call list during any call
- All communications: Email [email protected]
Please allow up to 10 business days for opt-out requests to be fully processed. Opting out of our communications does not opt you out of communications from third-party partners you have already been connected with.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of the sale or sharing of your personal information
- Receive a copy of your data in a portable format
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale or sharing of your personal information. To exercise these rights, contact [email protected].
11. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.
12. Third-Party Websites
Our Site contains links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party site you visit through links on our Site.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.